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FAQ

  • What items can be returned?
    To add a new question go to app settings and press "Manage Questions" button.
  • What items can be exchanged?
    Yes! To add a picture follow these simple steps: Enter App Settings Click the "Manage Questions" button Click on the question you would like to attach a picture to When editing your answer, click on the picture icon and then add an image from your library
  • In what condition can items be returned?
    Enter your answer here
  • How to initiate a return or exchange?
    Enter your answer here
  • How long it takes to receive your refund, replacement product, or store credit?"
    Yes! Users can add video from YouTube or Vimeo with ease: Enter App Settings Click the "Manage Questions" button Click on the question you would like to attach a video to When editing your answer, click on the video icon and then paste the YouTube or Vimeo video URL That's it! A thumbnail of your video will appear in answer text box
  • What products are “final sale” (i.e., non-returnable, non-exchangeable)?"
    The FAQ title can be adjusted in the settings tab of the App Settings. You can also remove the title by unchecking its checkbox in the settings tab.
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